The Parish Emergency Plan is a working document, and at the time of writing a work in progress. OPC are working with Urpeth Parish Council, Pelton Parish Council and Pelton Division County Councillors (CC Batey, CC Pringle and CC Wood) to put in place an emergency plan for the whole Division.
The plan will cover emergencies such as power cuts, extreme weather, pandemics and flooding etc.
Vulnerable residents can register with utilities companies please see the information below:
INFORMATION FROM THE OFGEM WEBSITE
Eligibility
You are eligible if you:
- have reached your state pension age
- are disabled or have a long-term medical condition
- are recovering from an injury
- have a hearing or sight condition
- have a mental health condition
- are pregnant or have young children
- have extra communication needs (such as if you don’t speak or read English well).
You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital.
How to Register
Apply by contacting your energy supplier or network operator.
Give them your contact details and as much information as you can about your needs.
Your supplier can pass your details to your network operator to add you to their register too. It’s a good idea to ask them to do this if you rely on your energy supply for medical reasons.
If you have a different supplier for your gas and electricity, you need to contact them both. You must also register with your water provider too.
You’ll need to register again with any new supplier if you switch supplier.
How you can get help
- Advance notice of planned power cuts. If you rely on your energy supply for medical reasons your network operator can tell you about planned power cuts. For example, when they plan engineering work.
- Priority support in an emergency. could provide heating and cooking facilities if you are cut off supply.
- Identification and password scheme. This could include arranging a password or agreed on picture cards if callers need to visit or contact you. This way you can feel confident they are genuine.
- Nominee scheme. You can nominate someone to receive communications and bills from your supplier. For example, a family member, carer or someone you trust.
- Help with prepayment meter access. For example, moving a meter if you can’t safely get to it to top up.
- Regular meter reading services. For example, if nobody can read your meter.
- Accessible information. For example, account info and bills in large print or braille.
Suppliers and could offer other support services. Ask them how they can help you.
Similar Support Services
Suppliers can offer free gas safety checks every 12 months. You can request a safety check if you get a means-tested benefit and either:
- live with a child under five years old
- live alone or with others and have reached state pension age
- live alone or with others and are disabled or chronically ill
- live with others who have reached state pension age or are disabled, chronically ill or under 18 years old.
Landlords are normally responsible for keeping your gas appliances safe if you don’t own your own home. Further information about landlord obligations is listed on the Health and Safety Executive website.